As the parents of three kids, 2 in college and 1 in high school, there have been many times when the computer ate the kids school essays and other projects, or so we thought. Russ always calmly assisted us both over the phone or an emergency drop off repair. With the numerous viruses on the internet... Russ always comes through and gets us back up and running in short order. Russ is sincere, caring, and makes your problem(s) his problem(s). I am sure Russ has already made a positive impact on his new friends, AKA: clients in Florida. We miss you Russ.
Kathleen and Jeff Algor
Spring Lake Heights, NJ